Innovative, focused and dedicated executive with progressive experience in the effective delivery and operation of Information Technology. 

Strategic problem solver with management experience in operations, process management and relationship management.  

Experienced with the management of high performance cross-functional teams in high risk, ongoing, merger and shutdown scenarios as well as changing a government information technology organization. 

Excellent communication skills coupled with demonstrated strong team leadership, effective negotiation skills and a customer service focus. 

In my previous and current roles, our organizations regularly exceeded 99.99% availability for all infrastructure components managed. 

20 Years Experience

I have over 20 years of diverse industry experience including:

• Infrastructure Management
• Data Center Consolidation
• Vendor Management
• Peformance Management
• Customer Management
• Disaster Recovery Planning
• Process implementation and Adherance Management
• ITIL Implementation  
• Budget Planning and Management
• Audit and Regulatory Compliance